FAQ

How Do I Place An Order?​

To place any order all you have to do is click on the item you'd like to purchase, choose a size/color and click add to cart. When you are done shopping you go to your cart and check out.



Payment

We accept all major credit cards via PayPal and shipping is always set per item weight. We ship to anywhere in the United States for the time being. Please contact us if you need shipping outside of the U.S.

 

Shipping

We will process your order once received and please allow up to 1 week for delivery on items from the shop. During peak season such as the holidays your order may take longer due to volume and back order.  

 

Domestic

We ship via USPS for all domestic orders flat rate package.

 

International

At the moment Big Glitter is only shipping within the United States. If you are an International customer please email us directly and we can make arrangements to process an order manually based on your location.

 

Our Guarantee

At Big Glitter we care about making you happy with your purchases and stand behind our work. If you are not happy for any reason we will fix it! We are not mass producers of apparel but specialist and craftsmen that care about what we've got out there with our name on it.



Returns & Refunds

All sales are final unless item is received damaged upon arrival. If you feel the item was damaged we will exchange it for you.

 

Privacy Notice

Big Glitter is committed to respecting the privacy rights of online visitors to our Site. Big Glitter also recognizes the importance of protecting information collected about you. While visiting the Big Glitter site, we may ask you to register and/or provide information that personally identifies you, including but not limited to any name, address, telephone number, email address, birth date, credit card or payment information, or other information that could be used to contact you or any other identifying information that you may disclose to Big Glitter for purposes of interacting with our site, including, for example, when you ask for information, enter a contest, order our products, or download material ("Personal Information"). If you choose to provide Big Glitter with your Personal Information, it will permit us to make your use of our site and services more enjoyable. Big Glitter uses your Personal Information to help you quickly find goods, services, or information on the site. There is a technology called "cookies" which can be used to provide you with tailored information from a web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. Some Big Glitter pages may use cookies so that we may better serve you when you return to our site. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.Big Glitter may also track the domains from which this site is visited and use that data to analyze for trends and statistics for our own internal business purposes. Unless otherwise required by law, Big Glitter does not disclose any Personal Information to third parties. However, Big Glitter reserves the right to make exceptions, such as when we believe that an emergency, illegal activity or some other reasonable basis exists for notifying or providing such information to the appropriate authorities.

 

 

 

Conditions of Use

 

Product Display and Display Colors

The Big Glitter Web site attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

 

 

Errors on Our Site

Prices and availability of products and merchandise are subject to change without notice. Errors will be corrected where discovered, and Big Glitter reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Big Glitter will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

 

 

Pricing Policy

Online prices, offers and selection may vary from our retail store and are subject to change.

 

 

Sales Tax Policy

Big Glitter is required to collect sales tax in California at the rate in effect at the time of shipping your order. The state tax rate will be calculated during the ordering process.

 

 

Web Site Tampering

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited. Users may not modify, remove, delete, augment, or in any way change the content of the Big Glitter web site. Content included on or comprising the Big Glitter Web site including information, data, software, photographs, typefaces, sounds and other material is protected by copyright, trademark, patent or other proprietary rights.

 

 

Limit of Liability

The Big Glitter web site is provided on an “as is” and “as available” basis. The owners of Big Glitter cannot warrant that use of the Big Glitter Web site will be uninterrupted or error-free. Every effort is made to be sure the content of the Big Glitter web site is accurate and complete. However, the owners of Big Glitter do not warrant the accuracy, integrity or completeness of the content provided. No oral advice or written information given by Big Glitter or its Associates shall create a warranty. Under no circumstances shall the owners of Big Glitter or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Big Glitter web site, including but not limited to reliance by you on any information obtained from the Big Glitter web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. Any user hereby acknowledges that this paragraph shall apply to all content and merchandise.

 

 

Users age 13 or under

The Big Glitter Web site is intended for use by individuals 13 years of age or older. Children under the age of 13 should get the assistance of a parent or guardian to use this site. Big Glitter is concerned about the safety of our children when they use the internet. Consistent with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13. If we become aware that a subscriber is under the age of 13, we will remove his or her personal information from our files.

 

Validating Your Order

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment and shipping address.

 

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Big Glitter reserves the right at any time after receipt of your order to accept or decline your order for any reason.

 

 

Thank you for shopping with us!